FAQ

for Pack Redemption on the Hedera Network

How do I obtain my pack(s)?

To obtain my pack(s), follow these steps:
  • Connect your wallet to the website.
  • Once your wallet is connected, you can obtain packs through one of three ways
  • Founders Token Rewards

    1. If you have a Founders Token, you will be able to claim the following:
    • a.
      1 Tier 5 Pack, 5 Tier 4 Packs, 5 Tier 3 Packs
  • Bounty Blok

    1. Accumulate points via the Bounty Blok Social Media Campaign, and at the end of it, you will get a one-time drop of packs that you can obtain by clicking “claim”.
  • Daily Login

    1.Once per day, you can obtain a free pack by clicking “claim” under the Daily Login icon. Note: There is a limit to the number of free packs given per day.

How do I associate the tokens?

Upon claiming the tokens, the website will ensure that you associate the tokens first. Ensure that you have enough HBar to associate all 5 tokens (Roughly $1.30 in HBar).

What are the token ids?

This will be TBD.

How do I open my packs?

At a later date, you will be able to open your packs on the “pack opening” website. We estimate things to be ready before the end of the year.

How can I set up a Hedera wallet?

To set up a Hedera wallet, choose a wallet provider compatible with the Hedera network, download their application, and follow the setup instructions to create a new wallet.

How do I purchase hbar?

On Hashpack, you can purchase hbar using Moonpay, Banxa, or C14. Alternatively, you can supply your hedera wallet with hbar purchased from common exchanges such as Coinbase.

Are there fees associated with pack redemption?

Redemption itself may not incur fees, but transactions on the Hedera network, including transferring NFTs to your wallet, usually require a small fee (paid in hbar, the Hedera network's cryptocurrency).

How long does it take for the NFTs to appear in my wallet?

After redemption, NFTs typically appear in your wallet almost instantly. However, during times of high network traffic, it may take a bit longer.

What if I encounter an issue during redemption?

If you encounter any issues, please contact our support team with a detailed description of your problem, and include any error messages or relevant screenshots.

Can I transfer or sell my NFTs after redemption?

Yes, once the NFTs are in your wallet, they are yours to transfer or sell according to the terms and conditions of the NFT and the platform you use for selling or transferring.

Is my transaction secure on the Hedera network?

Yes, the Hedera network is designed to be secure and utilizes hashgraph technology to ensure the integrity and security of transactions.

How can I learn more about the Hedera network and NFTs?

For more information, you can visit the official Hedera website and explore our resources and blog for more insights into NFTs and blockchain technology.

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